FAQs

How can I get in contact with Effico Home?

If you’d like to reach out to our support team, simply head to the “Contact Us” page via the website header. One of our friendly team members will get back to you within 24–48 hours.

Where are the products located and shipped from?

All Effico Home products are stocked and shipped from within Australia. Depending on stock levels and demand, items are dispatched from our warehouses in either Victoria or New South Wales.

What types of payment do you accept?

We accept all major payment methods, including credit/debit cards, PayPal, and Buy Now Pay Later options featured on our website.

Is delivery free?

Yes—we offer fast and free delivery on all orders Australia-wide.

What if my order is delayed?

Occasionally, delays may occur. If you're unsure about your order status, please:

  1. Check our Shipping Information page for full details
  2. Review your Shipping Confirmation Email (it may be in your spam/junk folder)
  3. Still unsure? Contact us directly via the Contact Us page, and we’ll assist you ASAP.

What currency is the store in?

All prices on our website are listed in AUD (Australian Dollars).