Privacy Policy

PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://efficohome.com.au (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we collect information about the web pages or products you view, what websites or search terms referred you, and how you interact with the Site. This automatically collected information is called “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” – Data files placed on your device, often including a unique identifier. Learn more or disable cookies at http://www.allaboutcookies.org.

  • “Log files” actions on the Site and collect data like IP address, browser type, ISP, referring/exit pages, and date/time stamps.

  • “Web beacons”, “tags”, and “pixels” – Electronic files that record how you browse the site.

When you make or attempt to make a purchase, we also collect:

  • Name

  • Billing & shipping address

  • Email address

  • Phone number

  • Payment information (note: we do not store full credit card details—only the last few digits for reference)

This is referred to as “Order Information.”
“Personal Information” in this policy refers to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use order information to:

  • Fulfil orders (processing payment, arranging shipping, and providing invoices or confirmations)

  • Communicate with you

  • Screen for fraud or risk

  • Send updates, offers, or promotions (only if you’ve opted in)

Device information helps us:

  • Screen for fraud and security risks

  • Improve and optimise our Site (e.g., analytics on browsing and ad performance)

SHARING YOUR PERSONAL INFORMATION

We share personal information with trusted third parties to operate our store and services:

We may also share your information to comply with laws, respond to legal requests, or protect our rights.

BEHAVIOURAL ADVERTISING

We may use your information to provide targeted ads or marketing we think you’ll like. Learn more at the Network Advertising Initiative.

SMS & EMAIL MARKETING

By making a purchase or subscribing to our list, you may receive email and SMS updates. You can unsubscribe at any time via the links in our messages. SMS unsubscribes may require a reply or action via your mobile device. We never sell this data.

DO NOT TRACK

We do not change our data collection practices when we see a “Do Not Track” signal from your browser.

YOUR RIGHTS (EU RESIDENTS)

If you’re a European resident, you can request access to, correction of, or deletion of your personal information. Contact us via the form on our Contact Us page.

We process your data to fulfil contracts or pursue legitimate business interests. Please note that your data may be transferred outside Europe, including to Canada and the U.S.

DATA RETENTION

We retain order information unless you request its deletion.

CHANGES

This policy may be updated to reflect changes in our practices or for legal/regulatory reasons.

CONTACT US

For questions, concerns, or complaints, please get in touch via the Contact Us form on our website at https://efficohome.com.au.