Frequently Asked Questions
Will It Fit My Shower Screen?
Yes. The hooks are designed to fit most standard glass shower screens up to 1.2cm thick. Simply place them over the top of the glass and they’ll sit securely in position.
How Much Weight Can Each Hook Hold?
Each hook can hold up to 5kg, making them suitable for bath towels, robes, loofahs and other everyday bathroom essentials.
Will They Scratch Or Damage My Glass?
No. The inside of each hook features protective padding that helps protect your shower glass from scratches and marks while keeping the hook securely in place.
Do I Need To Drill Any Holes?
No. There’s no drilling, adhesive or suction required. Simply place the hooks over your shower glass, and they’re ready to use.
Are They Easy To Install?
Yes. Simply slide each hook over the top of your shower screen. No tools or complicated installation required.
Can I Move Them After Installation?
Yes. The hooks aren’t permanently attached, so you can easily remove or reposition them whenever needed.
How Much Does Shipping Cost?
Shipping is free on all orders delivered within Australia.
How Long Does Shipping Take?
Enjoy free Australia-wide shipping on every order. Delivery typically takes 3–10 business days, depending on your location.
Do You Ship Internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What Is Your Refund Policy?
We stand behind every order with our 14 Day Money-Back Guarantee. If you're not completely satisfied with your purchase, simply contact our support team within 14 days of delivery and we'll be happy to assist. For more information, please refer to our Refund Policy located in the footer of our website.
Is My Payment Information Secure?
Yes. All transactions are processed through secure and encrypted checkout systems to help protect your personal and payment information.
How Do I Track My Order?
Once your order has been dispatched, you'll receive a tracking email containing your tracking information. You can use the tracking link provided or enter your tracking number on our Track Your Order page to follow your order's progress.
How Can I Contact Effico Home?
You can contact our friendly support team through the Contact Us page or by emailing us directly at support@efficohome.com.au.
Our support hours are Monday to Friday, 9:00am – 5:00pm AEST, and we aim to respond to all enquiries within 24 business hours.