Frequently Asked Questions
Are The Effico Solar Ground Lights Easy To Install?
Yes. They're designed for simple installation without electrical wiring or complicated tools. Position them in a suitable outdoor location where they can receive sunlight during the day.
Do They Turn On Automatically At Night?
Yes. Once switched on, the light sensor allows them to charge during daylight and illuminate automatically when it gets dark.
Do They Need Electricity Or Wiring?
No. They're solar powered, so there's no need to connect them to household electricity.
Where Can I Use Them?
They're ideal for garden beds, pathways, lawns, driveways, entrances and other outdoor areas that receive adequate sunlight.
How Long Do The Lights Stay On Once They're Charged?
After around 6 to 8 hours of charging in direct sunlight, the lights can provide approximately 8 to 10 hours of illumination. Charging and operating time may vary depending on the weather, location and amount of sunlight received during the day.
Are They Waterproof?
Yes. The Effico Solar Ground Lights are waterproof and designed for outdoor use, making them suitable for gardens, pathways, lawns and other outdoor areas exposed to rain and changing weather conditions
How Much Does Shipping Cost?
Shipping is free on all orders delivered within Australia.
How Long Does Shipping Take?
Enjoy free Australia-wide shipping on every order. Delivery typically takes 3–10 business days, depending on your location.
Do You Ship Internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What Is Your Refund Policy?
We stand behind every order with our 14 Day Money-Back Guarantee. If you're not completely satisfied with your purchase, simply contact our support team within 14 days of delivery and we'll be happy to assist. For more information, please refer to our Refund Policy located in the footer of our website.
Is My Payment Information Secure?
Yes. All transactions are processed through secure and encrypted checkout systems to help protect your personal and payment information.
How Do I Track My Order?
Once your order has been dispatched, you'll receive a tracking email containing your tracking information. You can use the tracking link provided or enter your tracking number on our Track Your Order page to follow your order's progress.
How Can I Contact Effico Home?
You can contact our friendly support team through the Contact Us page or by emailing us directly at support@efficohome.com.au.
Our support hours are Monday to Friday, 9:00am – 5:00pm AEST, and we aim to respond to all enquiries within 24 business hours.