Frequently Asked Questions
Does The Hose Really Expand And Contract Automatically?
Yes. The Effico Expandable Hose expands when water is flowing through it and contracts back down once the water is turned off. This makes it easier to use, store, and carry compared to traditional bulky garden hoses.
Will The Hose Kink, Twist Or Tangle During Use?
The flexible expandable design helps reduce kinks, twists, and tangles that commonly occur with standard hoses. This allows for smoother water flow and less frustration while watering, washing, or cleaning.
What Can I Use The Effico Expandable Hose For?
The Effico Expandable Hose is designed to handle a wide range of outdoor tasks, from watering gardens and lawns to washing cars, boats, and caravans. It is equally effective for cleaning patios, driveways, and outdoor furniture, filling pools or water features, and tackling everyday outdoor maintenance around your home. Its flexible, lightweight design makes it a practical all-in-one solution for keeping your outdoor spaces clean, healthy, and looking their best.
How Much Does Shipping Cost?
Shipping is free on all orders delivered within Australia.
How Long Does Shipping Take?
Enjoy free Australia-wide shipping on every order. Delivery typically takes 3–10 business days, depending on your location.
Do You Ship Internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What Is Your Refund Policy?
We stand behind every order with our 14 Day Money-Back Guarantee. If you're not completely satisfied with your purchase, simply contact our support team within 14 days of delivery and we'll be happy to assist. For more information, please refer to our Refund Policy located in the footer of our website.
Is My Payment Information Secure?
Yes. All transactions are processed through secure and encrypted checkout systems to help protect your personal and payment information.
How Do I Track My Order?
Once your order has been dispatched, you'll receive a tracking email containing your tracking information. You can use the tracking link provided or enter your tracking number on our Track Your Order page to follow your order's progress.
How Can I Contact Effico Home?
You can contact our friendly support team through the Contact Us page or by emailing us directly at support@efficohome.com.au
Our support hours are Monday to Friday, 9:00 am – 5:00 pm AEST, and we aim to respond to all enquiries within 24 business hours.